FAQS

To reward our Members for their continued support and loyalty, the Sharks Membership team has introduced a collectable pin set which commenced in 2017.

Members in 2017, received a limited edition 50th Anniversary pin if they renewed or purchased before October 31st, 2016. In 2018, early purchasers received the next pin in the series, a limited edition 1967 pin, showcasing the Sharks inaugural logo.

To ensure you receive the next pin in the series, the Sharks 1968 logo simply join as a 2019 Member by October 31, 2018. Don’t miss your chance to claim the next piece of Sharks history.

Simply present your merchandise voucher when purchasing from one of our merchandise outlets at Shark Park.

For further details please refer to the terms and conditions on the back of your merchandise card.

N.B, Merchandise vouchers are not available to use online and must be redeemed at one of our merchandise outlets at Shark Park.

Disability seating is available in the ET Lower stand in Bays 19 and 24.

Yes. Any Members who require a companion will be allowed a Complimentary Membership for their companion. A carer’s card will need to be provided.

Members and fans can enjoy watching the Cronulla Sharks from the non-alcohol area on Family Hill and the Silver (Alcohol Free) category.

Due to the extremely limited parking available in and around Southern Cross Group Stadium, we encourage all guests to take advantage of the free and complimentary transport options that have been provided.

Train –  All 2019 Cronulla Sharks Memberships include free travel on Sydney Trains to and from Southern Cross Group Stadium on game days. The closest station to Southern Cross Group Stadium is Woolooware which is approximately a 15 minute walk.

Sharks Shuttle – The complimentary Sharks Shuttle will meet up with passengers disembarking from Woolooware and Cronulla stations before letting off Members at Southern Cross Group Stadium. Complimentary return Sharks Shuttle services will commence post-match at the transport hub located at the front of the Stadium, Captain Cook Drive.

Parking – If Members do choose to drive to Southern Cross Group Stadium there is strictly no parking available in the Sharks Leagues Club on game days. Off Street parking is available but is extremely limited and subject to council restrictions.

Disabled parking – Southern Cross Group Stadium does not have a general disabled parking area. Disabled parking is only available to season ticket holders who have a valid disabled parking accreditation.

Taxi – A taxi rank is located out the front of Cronulla Sharks Leagues Club

Please refer to the game day page on sharks.com.au for more information on game day transport.

If completing an application form – Submit and staple together all application forms for the people you wish to sit with and you will be contacted by the Membership Team.

If purchasing online – Please select your seats using the interactive seat map.

If purchasing over the phone – Please mention your seating preference to the Membership team.

Junior – 16 years and under by 1st March 2019 (children aged 4 and under are not required to have a ticket but aren’t entitled to a reserved seat unless purchased).

Concession – applies to pensioners (aged, war, invalid or TPI) or current full-time students.

The Cronulla Sharks Leagues Club is a separate entity to the Cronulla Sharks Rugby League Football Club of which have separate memberships. The Cronulla Sharks Football Club membership directly supports the team on the field and includes ticketed access, NRL finals tickets access and also discounts on Sharks merchandise.

If you change your address, please contact the Membership team. The Membership team is not held accountable if you change your address after your tickets and membership pack has been sent.

Phone 1300 742 757 (SHARKS)

Email members@sharks.com.au

Game Day – see our Membership Team at the Membership marquee outside the Eastern gates

If you have lost your members card, please call the Membership team on 1300 742 757. There is a $10 fee to purchase a new members card.

If there is an upcoming home game, head to the Membership Marquee on the Eastern entrance and the membership team will print you a temporary ticket for admission to the game.

Additional tickets for individual Sharks home games must be purchased through Ticketek. Visit www.ticketek.com.au or call Ticketek on 132 849. There is no guarantee that one-off game day tickets will be available near your season seat(s).

To receive your 10% off pre-purchased tickets as a Member, enter your Member ID in the ‘Password’ section on the event page.

Yes. If you are unable to attend a game you may give your Membership card/ticket to someone else to use. However, entry to the stadium will be subject to the classification of the Membership (e.g. an Adult would be refused entry on a Junior Membership). Memberships cannot be upgraded for entry to a single game.

Reserved seat members can also return their seat using their Sharks account for a rebate off their 2020 Membership.

All Cronulla Sharks 2019 Members who are over 18 years of age are entitled to a complimentary 12 month Sharks Leagues Club Membership. Simply see reception at Sharks Leagues Club to sign up for your Leagues Club Membership.

Our friendly Membership team will be available to answer any Membership questions at our Membership marquee located outside Southern Cross Group Stadium on Captain Cook Drive at the eastern entrance gate.

All 2019 Members will be able to take advantage of discounted ticketing for all Cronulla Sharks home games when they pre-purchase tickets through Ticketek. Upgrades are available for all General Admission or Flexi Members into our Silver Alcohol Free area pending availability at a cost of $10 per seat.

Yes, you can choose to pay off the balance of your account at any time before June, 2019 through your Sharks account or by calling the Sharks Membership Team on 1300 742 757.

There are no fees on Memberships that are paid on the part payment plan.

Yes, we offer payment plans for memberships over $50. Just select the payment plan option when purchasing. Each payment is a monthly payment of 10% of the total price.

Yes, a membership is the perfect gift for any Sharks fan!

Before you sign them up and to ensure a smooth process, please take note than an automatic confirmation email is sent to the registered email address once the application is received. If you do not wish for the recipient to receive any communication until the present is received, please ensure you register an alternate email address and contact number until they’re received their gift. After this time, you or the recipient can contact us to update their details.

Members will receive a confirmation email, if an email address is supplied, to confirm the receipt of their renewal.

If you do not supply an email address the only way to confirm your renewal has been received is to call the Membership Team.

Once your order has been dispatched, you will receive an email with some information to track the process of your order.

  • Leagues Club reception – credit/debit card, EFTPOS or cash
  • Online and phone – credit/debit card

All 2018 reserved seat Members will have until November 30 to renew their same seat for the 2019 season. All 2018 Members are encouraged to renew their same seats for 2019 to ensure they are not lost.

After November 30, all reserved seat Members will have the opportunity to change their seat based on availability before any unrenewed seats will be made available to the general public.

If you have any questions about the seat renewal process, please call our friendly Membership team on 1300 742 757 (1300 SHARKS).

New Members can purchase available seating via our interactive seating map online. If you are unsure of what seating you may be interested in, our friendly Membership team can help answer any questions and find the best seats for you. You can reach us on 1300 742 757 (1300 SHARKS) or via email at members@sharks.com.au.

There are 3 easy ways to renew or purchase your Cronulla Sharks Membership

  1. Online – membership.sharks.com.au
  2. Phone – 1300 742 757 (1300 SHARKS)
  3. Sharks Leagues Club – 461 Captain Cook Drive, Woolooware NSW 2230

Membership packs and cards will arrive together.

Before November 1, 2018 – Our first packs for 2019 will be sent in early November with an expected delivery date of mid to late November.

November 1 – November 23, 2018 – Your Membership pack should arrive within three weeks of your purchase.

November 24 – December 25, 2018 – Due to large amounts of postage during this time we cannot guarantee any packs arriving before Christmas. Packs will continue to be sent but may arrive after Christmas. For more information please call 1300 742 757

December 25, 2018 – February 11, 2019 – Memberships purchased during this time will arrive within three weeks of your purchase. February 11 is the last day to guarantee your Membership pack arriving before Round 1 of the 2019 NRL season.

February 12, 2019 onwards – Memberships purchased during this time will arrive within three weeks of your purchase.

Once your order has been dispatched, you will receive an email with some information to track the process of your order.

In the event of an upcoming game, an electronic version of your Member card will be sent to you via email as a temporary replacement.

The tickets for all Flexi 6 or Flexi 3 Memberships will be sent via the post. Unfortunately, we cannot send electronic versions of these tickets. Please contact the Membership team on 1300 742 757 if you want to attend a Sharks game, but your tickets have not arrived yet.

If you have any other questions, please do not hesitate to get in touch with our friendly Membership team on 1300 742 757, or alternatively you can email us at members@sharks.com.au.

PROUD PARTNERS OF THE CRONULLA SHARKS